🎁 Giftr Terms & Conditions

Last Updated: 08 Jun 2025

Welcome to Giftr. These Terms and Conditions ("Terms") govern your access and use of the Giftr mobile application and related services (collectively, the "App"), operated by The Samovar Collective Pte. Ltd., a company incorporated in Singapore with registration number [UEN: 202448001W] ("we," "us," or "our"). By using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Acceptance of Terms

By creating an account or using the App, you acknowledge that you have read, understood, and agreed to be bound by these Terms and any applicable laws and regulations.

2. Eligibility

You must be at least 18 years of age, or the age of legal majority in your jurisdiction, to use the App. By using the App, you represent that you meet this requirement.

3. User Accounts

You are responsible for maintaining the confidentiality of your login credentials and all activity under your account. You agree to notify us immediately of any unauthorized use or security breach.

4. Subscriptions, Payments & Refunds

Giftr offers free and paid subscription plans with different levels of access and features. Fees are charged monthly or annually depending on your selection.

  • Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period.

  • You can manage or cancel subscriptions via your app store account.

  • Refunds are subject to the refund policies of the Apple App Store or Google Play Store.

5. User Content and License

You retain ownership of any content you upload, submit, or transmit via the App ("User Content"). By uploading User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, display, adapt, and distribute such content for operating, improving, and marketing the App.

You represent that you have the rights necessary to grant us this license and that your content does not violate any laws or third-party rights.

6. Prohibited Conduct

You agree not to:

  • Upload content that is illegal, offensive, abusive, infringing, or deceptive

  • Use the App for any fraudulent or unauthorized purpose

  • Interfere with the App's operation or security

We reserve the right to remove content or suspend accounts that violate these Terms.

7. Intellectual Property

All content, trademarks, and intellectual property related to the App, excluding User Content, are owned or licensed by us and protected by applicable laws. You may not reproduce, distribute, or create derivative works without our express written consent.

8. Privacy & Data Use

We collect, use, and disclose data as outlined in our Privacy Policy https://www.giftr.com.sg/privacy-policy. This includes data for personalization, analytics, and service improvements. By using the App, you consent to these practices.

If you are a resident of the European Union, United Kingdom, United States, or other jurisdictions with specific privacy rights, you may have additional rights under applicable data protection laws.

9. Third-Party Services

The App may integrate with third-party platforms and services (e.g., social media, payment processors, calendar integrations). We do not control and are not responsible for their content, policies, or operations.

10. Disclaimers

The App is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee the App will be secure, error-free, or uninterrupted.

11. Limitation of Liability

To the maximum extent permitted by law, our total liability to you for any claim under these Terms shall not exceed the greater of SGD 100 or the amount you paid for the App in the preceding 12 months. We are not liable for any indirect, incidental, or consequential damages.

12. Indemnity

You agree to indemnify, defend, and hold harmless The Samovar Collective Pte. Ltd., its officers, directors, employees, and affiliates from any claims, liabilities, damages, and expenses arising from your use of the App or breach of these Terms.

13. Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for any reason including breach of these Terms or applicable laws.

14. Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, internet outages, war, or government actions.

15. Children's Data

The App is not intended for children under 13 (or 16 in jurisdictions with stricter age limits). We do not knowingly collect data from children. If you believe a child has used the App, please contact us immediately.

16. Feedback

By submitting feedback, suggestions, or improvements, you grant us the right to use such input without restriction or compensation.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of Singapore. Any dispute shall be submitted to the exclusive jurisdiction of the Singapore courts. However, if you are a consumer in another jurisdiction, you may have additional rights under your local laws.

18. Changes to Terms

We may revise these Terms from time to time. We will notify users via the App or email. Continued use of the App after changes become effective constitutes your acceptance of the new Terms.

19. Contact Us

If you have questions or concerns about these Terms, please contact us at:

support@giftr.com.sg

🎉 Enjoy gifting, sharing, and celebrating every special moment with Giftr!